01. Acceptance of terms
By accessing or using the Your Derm Chronicles website (yourdermchronicles.com) or making a purchase, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.
02. Use of the site
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else's use and enjoyment of the website. Prohibited conduct includes:
- Transmitting any unlawful, threatening, defamatory, obscene, or otherwise objectionable material
- Attempting to gain unauthorised access to any part of the website or its related systems
- Engaging in any conduct that could damage, disable, or impair the website
- Using automated tools (bots, scrapers) to extract data from the website without permission
- Impersonating any person or entity or misrepresenting your affiliation with any person or entity
- Reproducing, duplicating, copying, or reselling any part of the website in violation of these terms
03. Your account
When you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
- Provide accurate, current, and complete information when creating your account
- Update your account information promptly if it changes
- Notify us immediately of any unauthorised use of your account or any other security breach
- Not share your account credentials with any third party
We reserve the right to terminate accounts, refuse service, or cancel orders at our discretion, including if we believe that user conduct violates applicable law or is harmful to our interests.
04. Products & descriptions
We make every effort to display our products as accurately as possible, including colours, textures, and ingredients. However, we cannot guarantee that your device's display will accurately represent the actual colour of products.
Product descriptions, ingredient lists, and usage instructions are provided for informational purposes. Results may vary from person to person. Our products are intended for general skincare use and are not intended to diagnose, treat, cure, or prevent any medical condition.
We reserve the right to discontinue any product at any time without notice.
05. Pricing & payment
All prices displayed on the website are in Indian Rupees (₹) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to modify prices at any time. Price changes will not affect orders that have already been confirmed.
We accept the following payment methods:
- Credit and debit cards (Visa, Mastercard, RuPay)
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net banking
- Cash on Delivery (COD) — subject to availability at your pin code
Payment is processed securely through our payment gateway partners. We do not store your payment card details on our servers.
06. Orders & cancellations
By placing an order, you are making an offer to purchase the selected products. An order is confirmed only when you receive a confirmation email from us. We reserve the right to cancel or refuse any order for reasons including (but not limited to) product unavailability, pricing errors, or suspected fraudulent activity.
Customer-initiated cancellations: Orders can be cancelled within 2 hours of placement by contacting our support team. Once an order has been processed for dispatch, it cannot be cancelled. Please refer to our Refund Policy for returns on delivered orders.
07. Intellectual property
All content on this website — including but not limited to text, graphics, logos, images, product photographs, audio clips, and software — is the property of Your Derm Chronicles or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, perform, republish, download, store, or transmit any content from our website without our prior written consent, except for personal, non-commercial use.
08. Disclaimers & liability
The website and its content are provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, reliability, or availability of the website or its content.
To the fullest extent permitted by applicable law, Your Derm Chronicles shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products purchased through it.
Individual skincare results may vary. Our products are not substitutes for professional medical or dermatological advice. If you have a specific skin condition, please consult a qualified dermatologist before using our products.
09. Governing law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in India.
If any provision of these Terms & Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
10. Contact us
If you have any questions about these Terms & Conditions, please contact us:
